How LYNTRA Works
Simple, professional dispatch operations powered by AI and human oversight
1. Load Entry
Enter load details manually or upload your rate confirmation. Our AI automatically extracts:
- Pickup and delivery addresses
- Appointment times and reference numbers
- Special instructions and requirements
2. AI Dispatch Assistant
Your AI dispatch operator handles routine communication professionally and calmly:
- Answers driver questions about locations and times
- Sends automated pickup and delivery reminders
- Requests ETA confirmations and status updates
3. Smart Risk Detection
AI continuously monitors loads and alerts you to potential issues:
- Tight appointment windows that may be difficult to meet
- Potential route delays based on ETA calculations
- Missing documents or incomplete paperwork
4. You Stay in Control
Human oversight ensures quality and allows you to handle complex situations:
- Override AI messages or take over conversations anytime
- Review all AI communications from your dashboard
- Handle escalated issues that require human judgment
What AI Never Does
- ✕Negotiate rates or pricing
- ✕Book or broker loads
- ✕Contact shippers for contracts
- ✕Make decisions without your oversight